Terms and Conditions
General Terms and Conditions
1. Acceptance of Terms
2. Payment Terms
3. Copyrights and Trademarks
Sugar Coding operates under a paradigm of mutual trust and accountability
3.1 Sugar Coding only uses valid and original material in all design works. The Client may request for the originals of visual elements used as proof of validity.
3.2 The Client guarantees that they have rightful permission to use all text, graphics, photos, designs, trademarks and other artworks sent to Sugar Coding for the purpose of inclusion in web pages or other collaterals. The Client agrees to indemnify Sugar Coding from any claim or suit arising from these elements supplied by the Client.
3.3 Ownership of assembled works will be transferred to the Client upon full payment of fees. Sugar Coding retains the right to showcase these elements in part, or in full as part of its portfolio.
4. Work Schedule and Completion Date
The Sugar Coding system emphasises efficiency through clear communication.
4.1 Sugar Coding will work expediently towards completing the project and specifications within a reasonable timeline. However, at its option, Sugar Coding may extend the due date by a period not exceeding 21 days by submitting written notice to the Client.
4.2 If the project is delayed for above 30 calendar days after or without notice from the Client, Sugar Coding has the right to terminate the project and bill the Client for the work performed. Any prior payment by the Client is non-refundable.
4.3 If project is terminated, Sugar Coding has the right to bill the Client for the work performed. Any prior payment by the Client is non-refundable.
4.4 Any delay or non-performance of the quotation specifications beyond the reasonable control of the performing party shall not constitute a breach in contract, provided the delayed party has taken reasonable measures to notify the other party in writing.
5. Changes in Project Specifications
5.1 Should the Client desire to amend specifications after both parties have accepted the quotation, the Client is required to submit a written request detailing the desired changes.
5.2 Sugar Coding will review and submit a written response to the request within 5 working days.
5.3 The Client acknowledges that all changes from the quotation terms will result in revisions to the timeline and cost of the project.
6. Limited Liability
6.1 In no event shall Sugar Coding be held responsible for any damages, including but not limited to loss of revenue or profit in any way arising out of services performed by Sugar Coding.
6.2 Sugar Coding is not liable for any failure or delay resulting from physical impediments, national or industry-wide changes to business policies beyond the control of Sugar Coding.